Revenue Performance Systems · Specific solution
Recover the enquiries your business already paid to generate.
Sagasyn captures missed and unbooked enquiries, qualifies them, routes them to an operator and follows up until they book or exit the workflow.
Paid demand. Lost between tools.
Your business already pays for enquiries — ads, SEO, referrals, directory listings. The failure is rarely “no demand”. It is the gap between form, phone, inbox, CRM and calendar.
Revenue Performance Systems · specific solution
This is one focused way to repair that revenue leak. The wider system can also cover response, qualification, conversion and follow-up — but the first intervention stays bounded to the failure the X-Ray confirms.
The problem
An enquiry arrives. Nobody responds fast enough. The lead disappears — or books with someone who answered first.
- Forms land in a shared inbox and sit overnight
- Missed calls leave a voicemail that nobody returns
- Evening and weekend traffic gets a Monday reply
- A booking link is sent once, then silence
- CRM status drifts from reality
Cost of failure
Paid traffic, referral or organic demand is wasted between inbox, phone, CRM and calendar. You keep buying leads into a leaky pipe.
The system
One controlled workflow — not a chatbot bolted onto a form:
capture → acknowledge → qualify → queue → follow-up → cancel-on-book → report
Capture
Forms, channels and after-hours intake land as durable records — not ephemeral emails.
Acknowledge
Immediate confirmation so the lead knows they were heard while the operator is still offline.
Qualify
Rules and scoring identify fit, urgency and the correct operator path before a human spends time.
Queue
Operator queue with clear next action — not a free-for-all inbox.
Follow-up
Controlled chase for unanswered and unbooked enquiries until they book or exit.
Cancel-on-book
When they book, chase stops. No awkward “still interested?” after confirmation.
Report
Observability: what arrived, what stalled, what recovered — with an audit trail.
What it handles
Durable intake, acknowledgement and routing when the form would otherwise die in email.
Callback paths and operator handoff so voicemail is not the end of the story.
After-hours capture that keeps SLAs honest when the team is offline.
Second-pass follow-up with cancel-on-book so chase never outlives the booking.
Normalise, dedupe and reopen stalled items instead of creating parallel chaos.
Control model
We don’t build generic chatbots. Agents and automations sit inside a workflow the operator can override.
- Human approval where the decision matters
- Shadow mode before production authority — observe first, automate second
- Snooze / reopen / reject on the operator queue
- Automatic cancellation of follow-up after booking
- Audit trail — append-only evidence of what the system did and why
Integrations
Works with your email, CRM, calendar, forms and selected telephony tools — scoped after audit. Never a blank “we integrate with everything” promise.
- Email (transactional + operator notify)
- CRM / pipeline status
- Calendar / booking providers (opt-in)
- Website forms and intake surfaces
- Selected call / SMS paths where they already exist
How we start
Every recovery engagement starts with a paid audit — map where enquiries die, what to wire first, and what not to build yet. Then we ship one closed recovery workflow and run it in shadow mode before broader authority.
See the diagnostic entry point: Business X-Ray · Revenue Performance Systems · Related reference: booking recovery flow
FAQ
Is this a chatbot?
No. We build controlled workflows with agents inside. The product is recovery of lost enquiries — not conversational theatre.
What is a Recovery Audit?
A paid assessment of where enquiries die between form, phone, inbox, CRM and calendar — with a scoped plan for the first recovery workflow. Entry from £750.
Will it spam leads after they book?
No. Cancel-on-book is part of the design. Once booking is confirmed, chase sequences stop.
Do we lose control to AI?
No. Shadow mode first, human approval where required, snooze/reopen/reject on the operator queue, and a full audit trail.
What systems do you integrate with?
Email, CRM, calendar, forms and selected telephony — scoped after discovery. We do not promise universal connectors up front.
Talk to Sagasyn
Tell us where enquiries disappear. We will help you decide whether recovery is the right first fix — and what the evidence needs to show.
Talk to Sagasyn