Cluster article
CRM patterns for multi-location clinics
Multi-site clinic groups need one CRM architecture with site-specific routing — not disconnected spreadsheets per location.
- Central enquiry record with site attribute
- Standard stages: enquiry → qualified → booked → attended
- Source attribution per campaign
- Group dashboard: SLA and booking rate by site
Full guide This article is part of our pillar resource: Clinic Automation Guide UK.